Forums

Before asking your question, be sure you have researched the forum and other individual support tickets to make sure you're question or problem hasn't already been answered or addressed.

1.) To start a support ticket, click and start a new individual thread.

2.) If you have the same question as another member and you're having the same issue as them and the solutions presented to them did not fix your problem, please create your own NEW THREAD. This will help keep things organized and help us focus on each individual ticket.

3.) Be as specific as possible when asking your question and include pictures if you think it would be helpful. When taking pictures, please take a clear picture of your entire TV screen so we can see everything.

4.) Let us know what you have done to try and fix the issue.

We will address your support ticket when we get time and as always, PREMIUM MEMBERS will have priority.

We will do our best to help when we can and perhaps other member will help answer your question as well.

We feel there might be a need for customers to ask random questions that really don't fit into other area's of the support forum or necessarily be considered a support ticket.

Look through other questions that have been posted and if you can't find the answer to your questoin, just create a new thread for your question.

We will answer them when we get a chance. Other members that know the answer are welcome to answer the questions as well.

The purpose of this section is for more experienced users to help those that are not familiar with all the places they can look to find a specific TV Show they want to watch. Hopefully this section will help people learn how to use their device better.

If you're having a hard time finding a specific TV Show, just start a new thread asking someone to help.

It would be helpful if you Google the show and find a picture of the FAN ART. Either download that picture or screenshot (crop) that picture and post it as an attachment to your thread so that people can be sure the exact show you're looking for as there are many shows out there named similar names.

Maybe someone will have time to help you. Admins and moderators will more than likely not have time to help with this kind of stuff.

The purpose of this section is for more experienced users to help those that are not familiar with all the places they can look to find a specific MOVIE they want to watch. Hopefully this section will help people learn how to use their device better.

If you're having a hard time finding a specific MOVIE, just start a new thread asking someone to help.

It would be helpful if you Google the show and find a picture of the FAN ART. Either download that picture or screenshot (crop) that picture and post it as an attachment to your thread so that people can be sure the exact show you're looking for as there are many shows out there named similar names.

Maybe someone will have time to help you. Admins and moderators will more than likely not have time to help with this kind of stuff.